Organizational Behaviour of Ritz Carlton Essay Example | Topics and Well Written Essays - 3000 words

Organizational Behaviour of Ritz Carlton - Essay Example s the vast potential of demographic and cultural diversity among people and accepts the imprint of globalization on everyday living and organizational competitiveness. (Hunt, et al 2004)1 Previously managerial decisions were mostly directed towards organizations objective while addressing concerns like production, sales and marketing with little attention towards the people working in the organization which is rightly mentioned by Harris et al (2001)2 and (Hunt et al, 2004). It is further stated that progressive workplaces presently are looking and acting differently from those of the past with new approach towards customers and client markets. There are competitions from all corners and the company has to meet the demand and expectations of the customer. (Hunt et al, 2004) In view of the above, the present global environment asks for more commitment, skills and ability to tackle the challenges effectively which can be possible only through changes, individually and institutionally, to keep pace with dynamic and complex environment. The present paper aims to critically examine leadership and management styles adopted by the management of Ritz Carlton during the period of change, their nature of team motivation and policies to achieve high performance. The approach for the present research is qualitative methodological approach relying only on secondary data from online sources, books and journals which were earlier published. The view points and interviews of senior managers of Ritz Carlton Hotels have been collected for the purpose of this research to identify the management and leadership styles during the change , their strategies for employee and team motivation and policies to achieve better quality of service. Ritz Carlton has a long history which goes back to 1898 when the founder of the industry Cesar Ritz moved to Paris working in finest hotels and restaurants and later opening London’s Carlton Hotel setting the stage for Ritz Carlton Company. The

The Legacy of Vietnam Term Paper Example | Topics and Well Written Essays - 750 words

The Legacy of Vietnam - Term Paper Example The withdrawal of forces implied no direct involvement, but the US still planned to safeguard ‘Saigon’ through military and economic aid. Although Nixon’s regime uncompromisingly worked for â€Å"Thieus’s† (South Vietnamese Premier) cause but because of certain issues raised by the US Congress, the aid to the South Vietnam was cut by half. Reduced aid further weakened South Vietnam’s position. This period was also marked by the premature resignation of President Nixon. The advance by the North Vietnamese communist army was swift and the conquest was completed in 1975. One of the prime implications of the conflict was economic. The war had brought a wave of inflation that the US had not witnessed in years with money flowing into Indochina for the ‘Anti Communist’ cause. Although the North Vietnamese were ostensibly victorious in unifying Vietnam, their victory was accompanied by the drainage of its State treasury. The country had b een ecologically damaged and all other institutions apart from the army had been moribund during the war years. The war had ironically turned Vietnam into one of the poorest countries of the world with fourth largest army in the world. The political implications were also major and they transcended the immediate region of Vietnam and also affected the proximal regions. The following chaos in Laos and Cambodia form an integral part of the ‘legacy’ of the war. The new unified Vietnam was facing its own problems with the culturally disparate north and south struggling to maintain a same national identity. In the post war years, America has made deliberate attempts to erase the lost Vietnam War from its consciousness. This made the veterans position rather flimsy as their efforts and sacrifices in the war were being rendered futile and meaningless by the public. This forced exclusion of Vietnam War has in a way alienated the war veterans who have suffered from isolation, dr ug abuse and many psychological disorders. Moreover, the views of the public on the war are very variegated which make the Vietnam War a fairly complex issue to understand. With the loss of the Vietnam War, the writer believes that the American policy makers have become more and more security conscious over the years. Taking the increased involvement of the USSR in the Afghan region as an example, the Americans spent millions of dollars on harnessing fundamentalist guerilla warfare in the region. Similar examples can also be seen in the leftist revolutions in the Central American region. The conclusion perhaps holds the crux of the article. The writer with the entire historical contextualization is trying to assert that the Vietnam War was in fact a paramount event in the history of international politics. It was marked with the exposure of the vulnerability of a Superpower that was far more superior militarily and economically from its opponent but had to suffer a humiliating defea t. The writer believes the contemporary world is not the world that was easily manageable by the imperial powers as in the 1940s. The political intervention of the powerful nations is not as easy as it used to be in the earlier half of the century when the superpowers defined the political map to suit their strategic interests. In the new era, America needs to accept its weaknesses and accommodate situations that might not be as palatable